Commercial services

One accountable maintenance contractor for varied property requirements

Reactive and planned maintenance for property managers, estate agents, landlords and businesses. ST Maintenance London Limited provides this service for property managers, estate agents, landlords and businesses throughout London and surrounding areas across the South East.

The service

Commercial Property Maintenance

Property managers need more than a tradesperson: they need reliable communication. We work from clear instructions, coordinate access with occupants, record site findings and distinguish instructed work from additional defects requiring approval.

Scope of work

What we can help with

01

Reactive maintenance

Responsive attendance for reported defects, with findings, recommendations and cost approvals communicated clearly.

02

Planned preventative maintenance

Scheduled checks and works designed to keep building elements serviceable and reduce emergency call-outs.

03

Building repairs

Coordinated internal and external repairs across accessible areas of managed property.

04

Carpentry

Doors, frames, ironmongery, boxing and other repair or installation work.

05

Plumbing

Diagnosis and repair through appropriate operatives, with regulated or specialist requirements identified.

06

Electrical

Electrical attendance by appropriately qualified contractors, with testing or certification provided where applicable.

07

Flooring

Repair and replacement of commercial and residential flooring within managed portfolios.

08

Sash window repairs

Preparation, localised resin repair, adjustment and decoration of suitable traditional windows.

09

General maintenance

Grouped tasks and routine defects handled under one instructed work order.

10

Leak repairs

Investigation and repair coordination across plumbing, roofing and building-fabric sources.

How work is approached

A defined route from enquiry to handover

We understand approvals, occupant access, work-order references and the need for usable evidence. The agreed service can include site coordination, photographic updates, RAMS and clear separation between instructed work and further recommendations.

View our process
  1. 01Review the property information, photographs, access and expected outcome.
  2. 02Inspect where the condition or cause cannot be established remotely.
  3. 03Issue a written quotation defining the scope, assumptions, access and exclusions.
  4. 04Schedule the correct operatives, materials and protection for the work.
  5. 05Report hidden or additional defects before extending the instructed scope.
  6. 06Complete the work and provide the agreed handover information.
Questions

Frequently asked questions

Can you attend occupied tenanted properties?

Yes, once access, contact details and authority to proceed have been confirmed.

Do you provide quotations before work?

We can quote from adequate information or inspect first where the cause and scope cannot be confirmed remotely.

Can you manage multiple work orders?

Yes. Clear references, addresses, priorities and approval limits help us report accurately across a portfolio.

What happens after failed access?

Any agreed call-out or failed-access terms apply. Prompt notice of access changes helps avoid unnecessary charges.

Useful reading

Guides for this service

PROPERTY GUIDE

Managing reactive and planned property repairs

Property managers need more than a tradesperson: they need reliable communication. We work from clear instructions, coordinate access with occupants, record site findings and distinguish instructed work from additional defects requiring app

Read guide
Next step

Tell us about the property

Send the address, photographs, access information and a clear description of the work.

Request a quotation