Commercial property guide

Managing reactive and planned property repairs

Property managers need more than a tradesperson: they need reliable communication. We work from clear instructions, coordinate access with occupants, record site findings and distinguish instructed work from additional defects requiring app

Property managers need more than a tradesperson: they need reliable communication. We work from clear instructions, coordinate access with occupants, record site findings and distinguish instructed work from additional defects requiring approval.

Start with the property and the intended result

A useful scope records the condition that can be seen, the areas to be included, the required finish and any access constraints. Photographs and measurements help establish what can be priced remotely and what needs an inspection.

Work that may form part of the scope

Reactive maintenance

Responsive attendance for reported defects, with findings, recommendations and cost approvals communicated clearly.

Planned preventative maintenance

Scheduled checks and works designed to keep building elements serviceable and reduce emergency call-outs.

Building repairs

Coordinated internal and external repairs across accessible areas of managed property.

Carpentry

Doors, frames, ironmongery, boxing and other repair or installation work.

Plumbing

Diagnosis and repair through appropriate operatives, with regulated or specialist requirements identified.

Before work begins

Ask for a written quotation that records the agreed work, access method, assumptions and exclusions. If concealed defects are found during the job, they should be reported and approved before additional chargeable work proceeds.

A common question

Can you attend occupied tenanted properties?

Yes, once access, contact details and authority to proceed have been confirmed.

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